Which conflict resolution technique is least suitable for conflicts between clients and developers regarding a value conflict in requirements?

The decision matrix is often structured to facilitate objective decision-making by evaluating options based on set criteria, which makes it less suitable for resolving value conflicts between clients and developers. Value conflicts typically arise from differing priorities, beliefs, or ethical considerations, which are not easily addressed through a quantitative assessment like a decision matrix.

In a value conflict context, a decision matrix may fail to acknowledge the emotional or subjective aspects that influence the stakeholders' positions. Instead of offering a pathway to understanding and reconciling underlying values, it focuses on criteria that may not directly apply to the core issues at hand.

The other conflict resolution techniques, such as over ruling, plus-minus-interesting, and compromise, are generally more interactive and qualitative, allowing for dialogue and exploration of values and interests. These methods can help parties find common ground or negotiate agreements that account for the emotional and subjective nature of their differing values.